RETURNS & EXCHANGES: Hafina Official do not offer returns or exchanges at all. We also cannot offer refunds or exchanges due to sizing errors made by the customer, so please make sure to check sizes prior to placing your orders. Should you have any problems with the sizing guide, then please contact us via email or contact us section on our website.
HIJABS: We have a strict no refunds or exchange policy on Hijabs. CANCELLATIONS: Orders must be cancelled within 1 hour of originally placing your order. After 1 hour, orders cannot be cancelled. To cancel, send us an email at firstname.lastname@example.org,
DELIVERY: UK, Europe & Worldwide delivery available All parcels will be sent via Tracking and Signature service. Customers will be provided with tracking numbers once parcels have been shipped. (Please note: we are not liable for any lost or missed parcels) UK Royal Mail Tracked & Signed: £4.00 - FREE on orders over £50 Delivery timescale: 1-2 working days (after 2 days processing time) Europe Royal Mail Tracked & Signed: £8 - FREE on orders over £65 Delivery timescale: 7-14 working days (after 2 days processing time) Rest of the World Royal Mail Tracked & Signed: £10 - FREE on orders over £75 Delivery timescale: 14-21 working days (after 2 days processing time)